STORE POLICIES
Shipping Info
We are currently shipping Canada-wide via Canada Post. You will receive notification once your items have been shipped. A tracking number will be provided with the Expedited Parcel shipment method.
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Shipping Rate:
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Expedited Parcel - 3 business days - $12.00
Exchange Policy
If a product breaks within 2 weeks of the purchase date, we will repair the damaged item, free of charge. The item must be in the same condition as it was shipped. The customer is responsible for all shipping costs associated with exchanges.
Adjustments
If the item you ordered does not fit properly, there is an adjustment fee of $10. We have a size chart for reference before purchasing so please ensure you order the correct size as it does take time to take apart and re-make the jewelry.
We accept all major credit cards. We also accept Paypal, a secure online payment system that accepts all major credit cards and debit cards.
We, at Alverstone Jewelry, respect your privacy. We collect information from you when you sign up for the email subscription. When ordering and registering on our site, you will be asked to enter your Name and Email Address. By using our site, you consent to our privacy policy.